How much does shipping cost?

Our Standard Shipping Charges Are As Follows:

Orders under $50.00 -  $8.95 Shipping
Orders Over $50 receive FREE Standard Shipping Within The United States Orders To Canada Ship At A Flat Rate Of $8.95


Express Delivery Charges

Two business day delivery

$15.00 additional

Next business day delivery

$25.00 additional

If your order is unable to ship via Express delivery you will
 be notified promptly via email.

Express Delivery applies only to orders placed before
3:00 PM EST Monday-Friday excluding holidays.

Why Are Shipping Charges Set Up This Way? does not use shipping charges as a means to make extra money and we don't want to trick you by hiding the charges in the cost of the items. So, in order to attempt to make the charges simple to calculate and fair we have implemented a tiered rate structure.

Why Don' You Offer Free Shipping?

Actually, we do sometimes offer free shipping as an option for our newsletter subscribers. But as a general rule we believe that it is more fair to charge a better price on all our products and a fair shipping charge than to increase all our product prices and offer free shipping.

How Long Will It Take To Get My Products?

This varies based on your location, product availability and shipping method. If all the products on your order are in then it will usually ship according to the availability as seen on the item details. Ground delivery can take anywhere from 1-5 working days after we ship the item depending on your location.

What if I pay by check or money order?

Payments by check or money order must be received and clear the bank prior to our shipping the order. This means there can be a delay as long as 5-7 business days from the time you send your check.

What if one item will delay the entire order?

If you have an order and one item is going to cause a significant delay, we will usually ship your order in two shipments. You will not pay any extra shipping charges for the second shipment.

How will I know when my order has shipped?

You will receive an e-mail confirmation that your order has shipped on the day it ships out. At any time you may contact us via email (click here) or call us at 1-800-269-4637 to check on the status.

What if my package gets lost or damaged in the mail?

If your package is lost or damaged during shipment - dont worry as all of our packages are insured. You will be required to verify (in writing) that your package is damaged or that you never received the shipment. In the case where packages are lost, if you receive duplicate shipments (original & replacement) you will have the option of to purchase the second set of merchandise or ship the package back to us at your own cost.

Am I charged before my order ships?

We do not charge your credit card until your order is ready and available to ship. If your items are backordered then you will not be charged until they are ready to ship.